What is Knowledge Management (KM): We will define what is meant when we talk about knowledge management.
Purpose of KM: We will review the 4 main purposes to deploy a knowledge management strategy.
Roles of KM Leads: We will discuss the roles and skills sets necessary to be successful.
KM Strategy: We will walk through the things to think about and the questions to be answered to develop a strategy.
Getting Started: We will complete worksheets to create a strategic plan that participants can take away to implement in their organizations.
Lessons Learned: We will cover lessons learned to support successful implementation.
Summary: A final discussion with participants to answer questions