January 7-11, 2018
Washington, D.C.
TRB 97th Annual Meeting
104

Shifting Gears to Accelerate Change Management

Sunday, January 07, 2018, 9:00 AM-12:00 PM, Convention Center
Michael Nesbitt, Federal Highway Administration (FHWA), presiding
Sponsored by Standing Committee on Management and Productivity

Although transportation performance management (TPM) has received a great deal of emphasis, TPM processes are difficult to implement successfully without a supportive agency culture. This hands-on interactive workshop reviews and demonstrates how several agencies have used change management frameworks to implement TPM practices. These frameworks include the TPM capability maturity model, the Prosci ADKAR model, and lean change management.